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Billingshurst Surgery
2017-03-30
Person
1
5
0
Written by a patient
Written by a patient 30th March 2017
I don't visit the doctors very often, but I phoned for an appointment and was told to ring back the next morning. I did so and was given an appointment for later that morning. I waited for 40mins after the appointment time and was then treated very rudely by the gp who accused me of asking for an emergency appointment for a routine matter. I explained that I merely asked for appointment and was given one, but left feeling upset and belittled having had little discussion about my medical needs but much discussion about how busy they are. Fortunately I'm moving soon so hope my new surgery will have a better approach.