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Bexley Medical Group
2015-07-02
Person
1
5
0
Written by a patient
Written by a patient 2nd July 2015
I find this surgery appalling. When I rang to get my just turned 2 year old daughter a appointment as she had a temperature of over 102 and had been sick I was told that the next available appointment was in 2 weeks time. When I explained her symptom to the receptionist she was quite rude and just said ' well there's nothing I can do for another two weeks. If you are concerned you can take her to a and e or the walk in clinic at queen Mary's'. I though we were meant to be taking the pressure off the hospitals not to be encouraged to clog it up even more. I then rang a week later to get an appointment for my partner to be told it is still a two week waiting list. I find the receptionists at both surgery a rude and often unhelpful.