Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 924 reviewsReviews
After my appointment today I went across to the library
And was very surprised to see your stand offering help to patients very clever
Good Morning Dear Patient - Thank you for taking the time to write this positive review. It is most welcomed and appreciated. We hope to be doing more in community venues to support all patients in all areas and appointment access is high on our agenda with improved access being a priority. With best wishes - Julie Taylor - Patford House Partnership
No real care for those suffering with mental health. Felt push through a system and still don’t think I have the right diagnosis or support
Good Morning Dear Patient - Thank you for taking the time to write this review and we are very sorry to hear of your dissatisfaction. I would welcome the opportunity to discuss formally - if you would like to do that please feel free to email me on julie.taylor167@nhs.net - Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership
Easy to get appointment with Nurse if you go to the surgery. Good follow up offered.
Good Morning Dear Patient - Very many thanks for taking the time to log this positive review, it is most welcomed and appreciated. Your point reference the telephone connectivity with be passed to our Telecoms and IT Team. With best wishes - Julie Taylor - Patford House Partnership
The surgery staff and Doctors did all I wanted it to do and that was give me an appointment with I did have to wait because the doctor I specifically requested was VERY busy and I understood that as I know he was in demand. And the help that was needed by the doctor and I’m very grateful.
Good Morning Dear Patient - Very many thanks for taking the time to log this positive review, it is most welcomed and appreciated. With best wishes - Julie Taylor - Patford House Partnership
It has been easy to have appointments when booking online. Text messages are sent out reminding patients about appointments which is excellent. Then requesting to know which days you're available for appointments. I then got reply straight away.
I have seen the surgery improving so much in recent years. Drs , nurses, administrators and receptionists worked so hard during Covid 19 pandemic. Well done. We're proud of all of you. Thank you.
Good Morning Dear Patient - Very many thanks for taking the time to log this positive review, it is most welcomed and appreciated. With best wishes - Julie Taylor - Patford House Partnership
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s