Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 1 2 3 4 5 640 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
21st April 2020

I was given an emergency phone appointment, it has been 4 days and no one has called me. I have tried calling them and I can’t get through.

3rd May 2020
Response from Beversbrook Medical Centre

Hello there, I am very sorry to hear that this has been your experience. I would like to offer to look into this personally if you would be so kind as to contact me at emmybutcher@nhs.net. Under the current COVID-19 restrictions we are trying to ensure that patients have access to the right clinical care to meet their needs, mostly we have been offering video or telephone appointments to consult with our patients. I am sorry that this did not work for you in this instance. I hope to hear from you soon so that I can resolve this matter for you and thank you for bringing this to my attention. Kindest regards - Emmy Butcher, Managing Partner

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
#sayThankYou

I was concerned about my 5 month old baby and after a video consultation I was requested to attend an appointment. I was concerned about visiting a surgery at this time but all the staff were highly professional and the steps taken to reduce transmission were superb. I was really happy with the support they gave us and so pleased I got her checked out. Thank you.

17th April 2020
#sayThankYou

Dr David Bowen Thank you for reassuring me, during my. Telephone appointment on the 16th April

17th April 2020
#sayThankYou

Thank you for the oxygen sats test after I have had problems breathing after covid 19

15th April 2020
#sayThankYou

Thank you for the call to check that I was ok and to give me information. It was much appreciated at this time.

10th April 2020

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Beversbrook Medical Centre was awarded the iWantGreatCare certificate of excellence in 2020 for delivering outstanding care.

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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s