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Beversbrook Medical Centre
2022-11-29
Person
4
5
0
29th November 2022
What a dreadful set-up this new P.O.D. System is! Been trying to get through to order repeat prescription now for over two weeks…. this morning I was 57th in the queue waiting to be answered.
Suggested improvements
Not use P.O.D. System
5th December 2022
Response from Beversbrook Medical Centre
Dear Patient - Thank you for taking the time to write this review and we are of course sorry to hear of your disappointment. As your message is anonymous, I am unable to answers the specific concerns, but I would welcome the opportunity to discuss further and in particular the POD ordering I can be reached weekdays on julie.taylor167@nhs.net - Best wishes - Julie Taylor - Complaints Lead