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Written by a patient
18th May 2019


My GP had referred me to a local hospital for X-rays and told me to book a doctors appointment to discuss the results. When I booked the follow-up appointment I was only offered an appointment with a “nurse practitioner” (I was not given an option to see a doctor). The diagnosis was vague and the advice was mostly read from the NHS web page. Although the staff member was trying to be helpful, the tone was patronising. Although the doctors at the surgery are good, it is very difficult to get an appointment, and the alternatives that are offered are not always appropriate.

Recommend
Involvement
Cleanliness
Staff
Appointment