Bethesda Medical Centre

Bethesda Medical Centre 2023-11-14 Person 2 5 0

Dr Roux is very condescending and rude I moved GP to Dr Sohail but for some reason the surgery did not mark this up correctly and Dr Roux still kept picking up my e-consults/calling me and upsetting me. I complained and they apologises and I have since dealt with Dr Sohail who is very pleasant and actually seems to care. I once saw Dr Scott who involved me in a spiritual discussion relating to mental health, which I did not mind but I am not sure is wholly appropriate, but that is for the GMC to decide not me (I understand there has been a wider investigation into Dr Scott about this). Historically it has been difficult to get an appointment but that seems to be getting better.

Once this surgery missed an onwards referral made by a consultant in a letter - that has resulted in about a 3 month delay in me getting on the waiting list. Disappointing but not the end of the world.

Bethesda Medical Centre 2019-12-16 Person 1 5 0

Worst doctors I've ever been involved with for medical care they should be ashamed the reception staff are rude and whisper behind your back which I myself have actually pulled them up on how they got permission to expand I really dont know I hope they have a good shake up of there doctors and medical staff I've left the surgery now and the care that I am now receiving is 99 per cenybetter

Bethesda Medical Centre 2019-12-05 Person 4 5 0

I needed to obtain a repeat prescription of antibiotics as I am prone to develop cellulitis because I suffer from chronic lymphodema and keep them in an emergency should the condition reoccur over the forthcoming Christmas holidays. I was seen by Nurse Practitioner Alison Kemp within minutes. Thanks Alison I appreciate your advice and support that was given to me so promptly. Thursday 5th December, 2019.

Bethesda Medical Centre 2019-09-11 Person 5 5 0

A close friend recommended Bethesda when we moved to Thanet 6 years ago. My Mum was 79, had multiple health challenges, and always looked forward to seeing Dr Roux her GP. When Mum passed 3 years ago Bethesda sent us an unexpected condolence card within 48 hours which was much appreciated. At Mum’s Inquest Dr Roux chose to sit with us as a family which was very supportive. I chose to join Bethesda 1 year ago. Dr Heather Scott is my GP. Dr Heather Scott treats me with respect, is 100% on my side, and I can tell that she genuinely cares. I hold Dr Heather Scott in high regard and feel blessed to have her as my GP. I have volunteered alongside Dr Heather Scott at Thanet Winter Shelter for rough sleepers.

Bethesda Medical Centre 2019-05-21 Person 2 5 0

The appointment system is atrocious. Even if you ring on the dot when the surgery opens appointments are engaged. This service represents all that is bad in the NHS Service in East Kent. I would strongly recommend that all other avenues are explored before signing up with this surgery. When you put in a request for a repeat prescription seldom to the requesting doctors bother reading your notes. This leads to not having the correct drugs prescribed,