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13th November 2022


I requested medication (co-codamol ) for pain following a recent hip replacement and as I was traveling to Ireland as a sibling was gravely ill. I had requested two further items which I duly collected three days later but the co-codamol wasn't approved. I went to Berrylands Surgery and was informed that I'd received said medication recently. I had to point out that I'd received a week's supply and not a month's. She then said she'd get the request signed that day and so it was . But sadly Dr Benton decided he'd message me to say it was ready and sarcastically added that convincing the pharmacy to dispense it before my departure was my problem. It seems the staff who present items for signing to Dr Benton are too scared of him to admit their mistakes.

Suggested improvements
Suggest to Dr Benton that he avoid showing his ignorance and treat his patients with respect and learn some professional manners.

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Appointment