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Written by a patient
7th May 2019


For the most part I have been happy with Beechfield Medical. Receptionist have always been helpful when ringing. However, there is a doctor who I would refuse to see as i have found him extremely rude. The triage system means that a doctor or nurse rings you back (of which I have no problem) to ascertain if an appointment is needed. On two occasions this doctor has been extremely unhelpful and downright rude when he rang me. I needed to ring the surgery back on one occasion because I had no clue what he had said to me before cutting me off. This can be a problem when you are 20th in the queue.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff