Beechfield Gardens, Spalding, Lincolnshire, N/a, PE11 1UN
For the most part I have been happy with Beechfield Medical. Receptionist have always been helpful when ringing. However, there is a doctor who I would refuse to see as i have found him extremely rude. The triage system means that a doctor or nurse rings you back (of which I have no problem) to ascertain if an appointment is needed. On two occasions this doctor has been extremely unhelpful and downright rude when he rang me. I needed to ring the surgery back on one occasion because I had no clue what he had said to me before cutting me off. This can be a problem when you are 20th in the queue.
Not at all, when I was asked to come forward to the desk she spoke to me but didn't look up from the computer once, not once did I have eye contact and not once did she smile/greet me. I have found that the majority of receptionists are in a league of their own, don't know who interviews them but they desperately need to improve
Beechfield is a great GP surgery. The staff are always friendly and polite and I never had any problems when phoning with questions about referrals or treatment. The triage system works very well.