Reviews
I rarely leave bad reviews, but I must admit that I am totally disgusted with this practice, the receptionists are consistently rude on the phone, and I am totally unable to get a face to face appointment with a doctor despite having several ongoing and concerning medical issues. I just get a short condescending phone call from a doctor who is dismissive and unhelpful. I am always made to feel that I am a nuisance and wasting everybodies time.
Hostile reception staff, obnoxious practice management, dated administration processes, unhelpful online service, impossible to get an appointment, inordinate delays to appointments when you do eventually get one. Failing service.
Impossible to get an appointment, rude and obnoxious practice manager, inept doctors and unhelpful reception staff that think they are more important than the doctors.
Avoid if possible and go elsewhere.
Resources
Short link to review Bedgrove Surgery: http://iwgc.net/eb99a