Bedgrove Surgery

Brentwood Way, Aylesbury, Bucks, England, HP21 7TL 3 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
27th September 2022


I rarely leave bad reviews, but I must admit that I am totally disgusted with this practice, the receptionists are consistently rude on the phone, and I am totally unable to get a face to face appointment with a doctor despite having several ongoing and concerning medical issues. I just get a short condescending phone call from a doctor who is dismissive and unhelpful. I am always made to feel that I am a nuisance and wasting everybodies time.

Suggested improvements
This surgery really needs to resume face to face appointments with a doctor. Telephone appointments are ridiculous, the hospital doctors are working normally and so are dentists. Why are GP's so afraid to see patients?

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th May 2020


Hostile reception staff, obnoxious practice management, dated administration processes, unhelpful online service, impossible to get an appointment, inordinate delays to appointments when you do eventually get one. Failing service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th January 2014


Impossible to get an appointment, rude and obnoxious practice manager, inept doctors and unhelpful reception staff that think they are more important than the doctors. Avoid if possible and go elsewhere.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Bedgrove Surgery: http://iwgc.net/eb99a