175 Preston Road, Brighton, East Sussex, BN1 6AG
Also known as: Beaconsfield Surgery
I rarely visit the doctor, thankfully, but on the past 2 occasions, 1 for routine gynae test and health check, and to sort out travel vaccinations, I have been so impressed: 1) Okay so it wasn’t that easy to get through on the phone, but when I did , the receptionists I spoke to (Lisa is a name I remember but others too) were friendly, helpful, knowledgeable and efficient. I would say going above and beyond to make sure I was given the information and help I needed. Thank you. 2) The nurses (Jane and Jane) and the healthcare assistant (sorry can’t remember name), were exceptional in every way. I think an organisation is defined by its staff and the ones I have come into contact with have been fabulous. But whoever leads this practice behind the scenes also deserves recognition. Well done is all I can say and keep it up!
This is the best practice I have ever been to, well organised and proactive with helpful and friendly staff who always seem to have time. I have never been made to feel a nuisance even though I have numerous medical conditions and seem to be on the phone or visiting the practice often. When I moved to one road outside their official area they very kindly agreed to keep me on. The online booking service is very helpful and if you wake up with a problem it is always possible to see a doctor the same day (as long as you phone early enough). Compared with what other people tell me about their practices, Beaconsfield is absolutely exceptional.
I have been a patient here for some years now, I must say until recently it has been fantastic, But my last two visits not so. As I have been in only what I can discribe s disabling pain, I decided to make an appointment again , The doctor looked at me and said what do expect to get out of this. Straight away I felt alienated On edge. It came across to me like they were saying what do you expect us to do about it. I did not answer the questions she asked properly after that. And just wanted to leave. I am not one to make things up or to waste people's time. On the up the practice sip not be seeing me again no matter what pain I'm in.
A fantastic surgery. I have always been able to see a doctor on the same day and when I was seriously ill Dr Lynch visited me at home and followed her instincts that I had meningitis despite me having very few symptoms. She argued with the RSCH to get them to admit me for tests which proved that I did indeed have bacterial meningitis. Thanks to her and Dr. Green it was identified early and I got through it with no lasting side effects. I literally owe my life to these doctors as without them knowing their stuff and being prepared to follow their instincts it likely would have been a very different outcome.