Beaconsfield Medical Practice
175 Preston Road, Brighton, East Sussex, BN1 6AG Also known as: Beaconsfield Surgery 29 reviewsReviews
I think my experience and rating depends on the doctor I've seen. Some doctors have been excellent and others not - they just don't have a good manner - the right manner - to deal with patients who are sometimes quite upset or feeling desperate. I have a particular criticisum of a male doctor I've both seen and spoken to (never again I hope); I felt I was being blamed for my ailment and his manner just seemed all wrong and made things worse.
Because I want people to know I never had the care I believe a cancer patient should have had until I met Doctor Elizabeth Green at my Surgery in Woodingdean
I rarely visit the doctor, thankfully, but on the past 2 occasions, 1 for routine gynae test and health check, and to sort out travel vaccinations, I have been so impressed:
1) Okay so it wasn’t that easy to get through on the phone, but when I did , the receptionists I spoke to (Lisa is a name I remember but others too) were friendly, helpful, knowledgeable and efficient. I would say going above and beyond to make sure I was given the information and help I needed. Thank you.
2) The nurses (Jane and Jane) and the healthcare assistant (sorry can’t remember name), were exceptional in every way.
I think an organisation is defined by its staff and the ones I have come into contact with have been fabulous. But whoever leads this practice behind the scenes also deserves recognition. Well done is all I can say and keep it up!
This is the best practice I have ever been to, well organised and proactive with helpful and friendly staff who always seem to have time. I have never been made to feel a nuisance even though I have numerous medical conditions and seem to be on the phone or visiting the practice often. When I moved to one road outside their official area they very kindly agreed to keep me on. The online booking service is very helpful and if you wake up with a problem it is always possible to see a doctor the same day (as long as you phone early enough). Compared with what other people tell me about their practices, Beaconsfield is absolutely exceptional.
I have been a patient here for some years now, I must say until recently it has been fantastic,
But my last two visits not so. As I have been in only what I can discribe s disabling pain, I decided to make an appointment again , The doctor looked at me and said what do expect to get out of this. Straight away I felt alienated On edge. It came across to me like they were saying what do you expect us to do about it. I did not answer the questions she asked properly after that. And just wanted to leave. I am not one to make things up or to waste people's time. On the up the practice sip not be seeing me again no matter what pain I'm in.
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