Bartley Green Medical Practice

71 Romsley Road, Bartley Green, Birmingham, B32 3PR

Practice group: Bartley Green Medical Practice

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
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Written by a patient
23rd October 2019

The care I have received at this practice could not have been better. In spite of having nothing in the way of symptoms, due to early intervention by the practice staff, clinical and administrative, following a slightly raises PSA, I have received treatment which has essentially cured my prostate cancer. I know appointments can be difficult sometimes but the changes made recently have addressed this to a large extent. I imagine there can never be enough with limited resources they have to work with. Thank you

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
25th March 2019

You can never get an appointment you ring bang on 9oclock and 2minutes past 9 their fully booked because people do it online well leave spaces for those that don't have online! It's outragoues been ringing for the last week. The receptionist are rude and useless. The whole setting is a joke. They can book 3 weeks in advance how an earth so you know your ill in 3weeks, does not make sense. It's disgusting

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
14th March 2019

Its good if you can get down the docs for 8 for a ticket and most doctors are helpful but part from that if you try to ring up for appointments the receptionists take between 10 and 15 minutes to answer and theres never any appointments left i have depression and need to get my tablets sorted my little boy struggles with his chest alot and we never can get seen if you try to book online the earliest appointment is the 4th April witch is to far and you cant book on the day unless you go at 8 and get a ticket to get an appointment its silly .


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