22 Castelnau, Barnes, London, SW13 9RU
Also known as: The Surgery (Barnes), Dr Palacci's Surgery, Castelnau Surgery
This is an excellent and smoothly run surgery. I was there this morning for an appointment at 9.20am, was seen by 9.15am and by 9.26am, I had finished my appointment. This is virtually unheard of in London GP practices. I used to be a patient at the surgery on Brook Green and wait times in excess of 40 minutes (even in the mornings) were routine. I frequently had to abort an appointment because I could not wait any longer for it. At the Barnes Surgery, you are able to book appointments without having to wait for days and weeks on end to see a doctor, you are seen promptly and the GPs and nurses are knowledgeable and friendly. I saw Dr Lauret, who is simply lovely and really knows her stuff. All in all, this surgery and all those who work there are doing a tremendous job under what are undoubtedly, very difficult circumstances but they deliver it with a smile and professionalism.
As always our visit to the surgery was a positive one. The receptionist was welcoming, the appointment with Dr Richards was very thorough. My son was referred to A&E for concussion, she phoned ahead to make them aware that we were on our way.