Barn Surgery

22 Ferring Street, Ferring, Worthing, W SussexEngland, BN12 5HJ 168 reviews

Reviews

Recommend
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27th February 2024


Just to rubbish all the negative reviews. The service from all staff is excellent

Suggested improvements
As stated,have no complaints

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28th November 2022


I have had a telephone appointment and an e consult this year both of which resulted in rapid face to face appointments and speedy referrals to hospital. I would particularly like to thank Dr Brown and Dr Farrer for their care and speedy referrals to Worthing hospital, who were equally thorough in their treatment. I'm very grateful to the NHS and feel it is important for patients to give positive feedback.

Suggested improvements
On these two occasions this year, nothing. I like the facility of the e consult and appreciated the rapid response.

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3rd October 2022


The doctors are always helpful - once you are allowed to get an appointment! Reception is a different matter, particularly when you are lectured to regarding the inappropriate choices you are perceived to make.most receptionists are kind and helpful but with limited knowledge.

Suggested improvements
It is always worrying when the least qualified personnel are handling intake - and this applies in any professional service. It is not sufficient to be told the doctor is the wrong person for you to contact, unless you can be redirected to the right place. This is very noticeable re Covid and Flu jabs, reception not knowing the GP Group number for local Covid vaccination sites, and not mentioning that local pharmacies can help. Simple points that can ease rather than increase confusion and anxiety experienced by patients.

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10th January 2022


I wanted to write a review to praise Dr Pidgeon. I had asked if a doctor could telephone me to discuss my medication for my newly diagnosed osteoporosis. I had researched osteoporosis and spoken to the Osteoporosis Society and I was a little anxious about my findings. Dr Pidgeon gave me so much of his time on the telephone. He went through my diagnosis thoroughly and succinctly and was extremely reassuring. He even sent a link to my phone so that I could read relevant parts of my Frax score that we discussed. He put my mind at rest with his easy to understand explanations and I was extremely grateful. Thank you.

Suggested improvements
Nothing, I was totally happy.

Experience
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Rating not given.
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Rating not given.
Appointment
 
11th November 2021


Unable to see a doctor at any time and the telephone is difficult for me and my husband. I do not have a mobile phone so have needed help to send photos. Unresponsive at times of need. Unable to help with Covid vaccines which has meant I have needed help to get vaccine appointments, all through the pandemic. I have been unable to get a nurse to vaccinate my husband and I even though we are generally housebound (in our 90s) and one of us is blind. We have had to resort to ambulances as we have lost faith in the response from a call to the doctor in times of need. (My carer is completing this for me).

Suggested improvements
At times of need the doctor needs to visit

Experience
Involvement
Cleanliness
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Resources

Short link to review Barn Surgery: http://iwgc.net/eb632