Balmoral Surgery

Canada Road, Walmer, Deal, Kent, England, CT14 7EQ 80 reviews

Reviews

Recommend
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Written by a patient
25th December 2015


dr sparrow should listen to the carer of 21 years, but protecting his back, and not helping? bur making things worse

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd December 2015


holding the phone for twenty minutes just to get through to the surgery is rubbish, specially having to re dial number while not being very well. ordering sick note is very stressful specially ordering it for 6 weeks and receiving it for 2 weeks. having to call every 2 week after the specialist said 6 weeks was not a good experience. the reception staff was most unhelpful knowing that we dont keep the sick note because we hand it to work, she should of been more helpful in knowing the date when it finishes, the doctor only puts a date - up to 2 weeks. the system should be in place for reception and doctors to help patients in bed without a calendar in front of them.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th November 2015


I saw Dr Jassal. He listened to me. Went over my history. Was understanding and sympathetic as well as pro active and made me feel reassured and at ease. I've seen him twice in a week now and he has been fantastic. Thank you Laura Sutcliffe

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th November 2015


It's not very often that you can get to see the Dr Whom you are registered with.,but I saw a new one today who was very nice and helpful .Very apologetic as he was running late .the Dr I saw today was Dr M Gamal-Eldin

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th October 2015


Excellent on line booking service. Good reception care and appointment on time. When I booked on line I didn't know which GP I was seeing and when I entered my attendance at the surgery, I was not directed to a doctor, or upstairs/downstairs. Receptionist helped me out, but it would have been useful to know where to go when I signed in on entering the surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Balmoral Surgery: http://iwgc.net/eb8u6