108 Chislehurst Road, Orpington, Kent, England, BR6 0DP
Couldn't recommend this surgery highly enough for the first 7 years. Found a few blips that increased rapidly. Frightening. Used to have the best reception team ever. Now, I've never experienced worse. Appalling behaviour, so so unhelpful, rude, noticeable decline in picking up phone or being cut off. This once incredible team shone above and beyond with reception services. Now, it's the bottom of any I've experienced. Sort it out. Not on.
Absolutely disgusting service by receptionists, have no concept of the 6 C's, some serious training is needed in the care and compassion department and their organisation and professionalism is shocking. As for the Doctors, the only one worth seeing is Dr Baloch, she is kind and understanding and unlike other Doctors at this practice, she doesn't constantly direct patients to the internet to look up their symptoms!