Ballater Surgery

108 Chislehurst Road, Orpington, Kent, England, BR6 0DP 13 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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17th November 2023


Sometimes there is a long wait to get an appointment. It is better to contact this surgery using the online self referral system.

Suggested improvements
Have bookable appointments again.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
25th November 2019


This is an outstanding GP practice where the doctors go out of their way to help. I have had good interactions with all staff members - the nurses are very caring and the receptionists are helpful. Thank you for running such a good service.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th October 2019


I was seen on time by the GP who was very helpful. This GP practice is very well organised but it takes a while to get used to the different ways of contacting a GP or other professional.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th October 2019


Despite having been a patient for many years, it is still almost always impossible to get through by phone and you cannot email any more. You have to use e-consult on the website. I had to go in yesterday to make an appointment for my daughter and still have to wait two weeks for the earliest one. The receptionists seem to be different every time I go in, which makes me think it’s not a great place to work either?

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd September 2019


As a new patient ringing in for an appointment, i was asked to give a reason for my visit , I said it was personal and i didn't want to reveal this to a receptionist but was told this was necessary or an appointment could not be made - this was the practice the doctors had ordered. I find this wholly intrusive, why should i explain my health problems to a non medical person. I find this to be really quite demeaning.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Ballater Surgery: http://iwgc.net/eb68v