Balham Park Surgery

236 Balham High Road, Balham, London, England, SW17 7AW
4 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
4th October 2019


This is a surgery with extremely low ability for the patient to see a doctor and get care. Even if you have private insurance and are very ill, you run into the Chinese wall of the receptionists and the available appointments in 3 to 4 weeks. It’s ridiculous. If you get to see a doctor, you are ok (unless you run into one of the junior doctors who speak at you and don’t even listen). We are not talking about access to good or bad care; we are talking about no access to any care more often than not. I am moving myself out of here although elsewhere may be similar.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
23rd January 2019


My doctor Swanne is extremely caring. I feel confident in her diagnosis. She she thoroughly researches what she prescribes. If she finds it conflicts with what I’m taking, she finds a good alternative. Other doctors in the surgery, have also been very good. It’s always been a wonderful practice. I would recommend it to anyone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th July 2018


Very unhelpful and discourteous person on the phone called Richard. Refused to listen to the urgency of the problem, kept insisting and interrupting and sent a text to book a telephone appointment at 11 pm (at night) 3 weeks from day of call, refused to give a more considered time slot. When I asked him for his full name to register a complaint he refused. Horrendous deterioration in level of service at reception at this surgery over the past few years

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd November 2014


Best practice all round, cAn't fault - for me, my severely disabled son and partner

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Short link to review Balham Park Surgery: http://iwgc.net/ecg3s