Audley Mills Surgery

57 Eastwood Road, Rayleigh, Essex, England, SS6 7JF Also known as: Dr. Lewis & Partners 54 reviews

Reviews

Recommend
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14th June 2022


Managed to book online really easily

Suggested improvements
Nothing to add

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21st March 2022


A painfully rude doctor on a Sunday no idea where he got his bed side manor from or lack of? Maybe you should employ doctors who are not so rude in future and who have some sympathy for their patients what a joke!.Seemed a bit too much for him to be working on a Sunday what a shame!.

Suggested improvements
Hire a new doctor would be a start! Totally rude and unprepared acting like myself and daughter were no meant to be there.Most of the comments made to use where short and very rude.

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3rd February 2022


I would like to compliment both receptionist Yvette and secretary Jo for helping me with a problem yesterday. Thank you both. Patricia Aves

Suggested improvements
It is not easy contacting the surgery by telephone.

Experience
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Rating not given.
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Appointment
 
6th October 2021


To be quite frank, the service at this surgery is entirely unsatisfactory. I accept there is an online service to book appointments but to get an appointment, you need to be online at 12am for when they are released. All appointments are gone within minutes. Failing that, you can queue up at the surgery at 7am. Whilst this is good, this is certainly not practical for elder patients or parents with young children. I don’t feel it is satisfactory for anyone to have to do this! It makes it extremely difficult to therefore see a doctor and it is concerning at how many people’s medical concerns go untreated during these times. I will be changing surgery pronto for myself and my children!

Suggested improvements
Appointments system needs to be improved ASAP. I appreciate the NHS are pushed but they clearly have too many patients to be able to able to manage and provide a satisfactory service.

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13th June 2021


I made an appoint to this morning and was quickly called back with an appoint time. The receptionist was so friendly and put me at ease straight away as I was feeling very anxious. The nurse that I saw was so friendly and calmed me down. Honestly the service I received today I am very grateful for. Excellent service all round. Thank you

Suggested improvements
No

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Resources

Short link to review Audley Mills Surgery: http://iwgc.net/ecdcx