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Written by a patient
8th October 2018


the surgery is shocking, I’ve had major foot surgery and they refuse to see you for dressing changes. They try to send you to hospital and they also refuse to see you. After many arguments with the surgery they agree to see me. Then when going for a dressing change, I turn up to my appointment on time waited 50 mins to be seen and then get called to say I need to go over the the other practice. When I go there I get told I’ve still got to wait another 40 minutes to be seen. Now way make appointments if you can’t see to the patients. You can never get an appointment booked in there either. In the end I just had to leave the surgery as couldn’t wait any longer and not a sorry was given by the practice receptionist. Real bad and shocking wouldn’t recommend using that surgery at all and not the first complaint we’ve had either and sure won’t be the last

Recommend
Involvement
Cleanliness
Staff
Appointment