Audley Mills Surgery

57 Eastwood Road, Rayleigh, Essex, England, SS6 7JF

Also known as: Dr. Lewis & Partners

 

Recent Reviews

 
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Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
1 2 3 4 5
19th April 2019
Written by a patient

THANKYOU to the staff at Audley Mills Doctors Surgery who once again pulled out all the stops for me when I attended having a severe asthma attack yesterday morning.. from Sue Francis finding a gap that didn’t exist in a fully booked diary, receptionists running to bring me water and alerting doctors to the emergency, the swift action of Practice Nurse Lucy Davidson getting me straight on the nebuliser and Dr Genthe for dropping everyone and everything to attend to me immediately ... all of which avoided a stay in hospital for me over Easter .... THANKYOU ....and THANKYOU to any patients whose appointments were disrupted or delayed because of their swift action to offer me the emergency treatment I needed and received...this Audley Mills patient is extremely grateful to all

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
23rd March 2019
Written by a patient

There are a number of ways you can get an appointment. I choose the online service. The GPs I have seen have seen have always been approachable despite the pressures they are under with the numbers of patients they deal with. Audley Mills provides a great service

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
8th October 2018
Written by a patient

the surgery is shocking, I’ve had major foot surgery and they refuse to see you for dressing changes. They try to send you to hospital and they also refuse to see you. After many arguments with the surgery they agree to see me. Then when going for a dressing change, I turn up to my appointment on time waited 50 mins to be seen and then get called to say I need to go over the the other practice. When I go there I get told I’ve still got to wait another 40 minutes to be seen. Now way make appointments if you can’t see to the patients. You can never get an appointment booked in there either. In the end I just had to leave the surgery as couldn’t wait any longer and not a sorry was given by the practice receptionist. Real bad and shocking wouldn’t recommend using that surgery at all and not the first complaint we’ve had either and sure won’t be the last


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