Reviews
I have been on hold for over an hour listening to Andrew Cornell’s dulcet tones please play more music anything rather than the same droning voice being played over and over again!!!!
Last week I was told to call this week .
This week I have had great difficulty phoning you as I get cut off after 30 mins
.
When I persevered and eventually got through I was told to phone back later .
Your e consult page is only accessible at certain times and currently not open at all
This is not made clear on the recorded message
Finding your review page is difficult as its hidden
I rarely use the surgery but having to telephone at a specific time of day is often not possible. Even when I can call, after being on hold for a long period, every time I am told there are no appointments left.
Phoned in at 8.30 and was number 2 in queue. Waited 35 mins never got any further down the queue. Phoned in on another mobile started at number 24 in queue and got the phone answered in 25 mins whilst the original phone was still hanging on to be answered!!!!! By which time there were no appointments available.
Everyone at the Surgery are always very helpful, kind & considerate. Thank you to all the staff at Ashdown Forest Health Centre.