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Written by a patient
28th April 2015


I called at 10:15 on the morning of 28th April. I wanted to change the contraceptive pill I was changed on to a few months ago, back to the one I have been on for the past 12 years! The receptionist didn't even let me explain, she came across like she just wanted me off the phone ASAP. She said I needed an appointment, I tried to say I didn't want to take up an appointment just for that, it seems a waste, she spoke over me constantly and was very rude. I told her she didn't need to be rude, again she spoke over me saying a doctor would call me tomorrow. If only she had LISTENED to me!! Extremely frustrating! I have every right to call and ask advice not be ushered off the phone. The receptionists at this doctors are well known for being off and rude, everyone I know who lives in the area says the same. I think it's appalling and I want a response to this review please.

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