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Written by a patient
27th September 2016


How do I get an appointment with my doctor? I have tried many times phoning the surgery starting just before 8.30am and again at 1.30pm only to be told each time there are no appointments available. This has been the case many many times, I am also told that appointments can not be pre-booked in advance, so how are patients getting to see their doctors and where are all the appointments’ going?. I have also tried phoning the surgery starting at 8.20am and kept re-dialling until the surgery opened and still no appointment available, one time I phoned the surgery at 1.15pm and kept re-dialling then to my surprise at 1.25pm it was answered (this was before the stated time of the surgery opening) I was told yet again that there are no appointments available.

Recommend
Involvement
Cleanliness
Staff
Appointment