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Ash Vale Health Centre
2018-10-24
Person
1
5
0
Written by a patient
Written by a patient 24th October 2018
I'm so sad to experience the changes that have taken place in this practice, previously I was proud to belong to it but now I hate having to contact it. A 15 minute wait on the phone is not unusual before you speak with a receptionist & then to speak to an abrupt person does not make anyone feel it's caring profession. I understand that they are dealing for long periods just taking details down & referring them on but if they can't handle the job is it possible to find staff that are able to handle people in a courteous manner. As for actually getting to see a doctor, well I'm still waiting ..........