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Ash Vale Health Centre
2018-06-20
Person
2
5
0
Written by a patient
Written by a patient 20th June 2018
I am pleased with my new GP (Dr Kate Dodson) but find that administration at Ash Vale is not always accurate & the telephone appointments system is cumbersome.
However I do like the new on line appointment slots so that gives patients more of the right kind of control. Some of the administration team are kind and helpful whereas others are not. When I first walked into the surgery I was struck by the number of notices saying -in effect - there’s a zero tolerance to this or that....are these notices either necessary or helpful?
As a relatively new patient to this surgery I found that not knowing who my assigned GP is for several months unhelpful. The person (on the desk) when I went to talk about this was not helpful and, in fact rather off putting in manner.