Annandale Surgery

239 Mutton Lane, Potters Bar, Herts, England, EN6 2AS
3 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
14th July 2021


It’s extremely difficult to make appointments because the telephone lines open at 8 am and if you don’t get in just before 8am , there is no appointments available thereafter! Sometimes there should be those few available emergency ones available in the afternoon. Emergency not for A n E but for a GP , but it’s impossible to get one later than 8am . How can all appointments go within a 1minute of opening the surgery? This baffles me !

Suggested improvements
Sometimes collating information and putting together a proper diagnosis from various consultants. Driving the consultants to make better treatment plans for us patients. See the discomfort and constraints for us as patients, which is totally out of our control. Some medication becomes very expensive when we pay levy of £9.75 for each Med . And it’s needed daily ( chronic) but we have to pay monthly- 1 month supply when the doctor can make the quantity available for 3 months a time before a review and it’s cost effective for us . Please make the doctors schedule available online especially now during the pandemic when telephone appointments are only available. We should have a choice of the doctor we would like to have consult with us .

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th June 2015


We use Annandale for a couple of years. The fact that the only time I ever remember a few small hiccups (maybe a call not being returned immediately!) was the week following moved in single a weekend to the new location, which was obviously very demanding to staff speaks for itself. Obviously the service has been impeccable since. Staff are always very helpful and the doctors explain the diagnosis and treatments and really want to make sure you have and feel you have the care you need. Thoroughly recommended. Absolutely cannot fault it. An asset to Potters Bar

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Annandale Surgery: http://iwgc.net/eb9ne