Amwell Group Practice

4 Naoroji Street, London, England, WC1X 0GB Also known as: Amwell Practice 501 reviews

Reviews

Recommend
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5th February 2024


If you call at 8am you will always get an appointment the same day which is amazing and very grateful.

Suggested improvements
Nothing

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25th January 2024


Great service, I’ve booked online and managed to get the vaccines even if I was a bit late.

Suggested improvements
I remember having a bad vitamin D deficiency last year after some blood tests, and no one followed up on that. Getting a bit more on the prevention side would not create any harm, and might result in healthier patients and less overall costs for the NHS - if anyone really cares about that. More doctors for urgent appointments, because seeing a GP might take far too long time someone. Yearly routine checks works be great. Maybe for the reception desk to have a glass that the receptionist could get a bit of privacy in their phone calls with the patients and not being too exposed?

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18th January 2024


I have experienced very high quality responsive and sensitive care during a year of physical and mental health challenges. All professionals that I have encountered either at the surgery or over the phone have been patient and helpful.

Suggested improvements
None

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Cleanliness
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8th January 2024


Totally professional and caring service. Always made to feel important and involved in decisions.

Suggested improvements
It’s sometimes hard to get an appointment but it’s a busy practise and with the care and service at such a high level, it’s no surprise there is such high demand.

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8th January 2024


The nurse that saw me was over the top friendly and, most importantly, competent. I usually have a very hard time with bloods, but she was super fast and efficient.

Suggested improvements
The receptionist asked me a question, then looked away as I answered. Then apologized and asked me the same question. She also couldn’t find my appointment on file initially.

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