The Health Centre, Pond Road, Shoreham-by-sea, West Sussex, BN43 5US
I’ve had to visit the surgery four times this year and have been treated with great patience, dignity and respect. Reception staff are also now providing a first class service. Today I had a problem with a prescription from A&E and staff went the extra mile to resolve it for me. Thanks to all the doctors and sensitive reception staff - well done when working under such pressure.
Excellent service each time i visit the surgery, everyone is always helpful. I try and see the same GP as feel this is important to me as they know all my history and what stage I'm at with my treatment. I always receive fantastic care from the surgery and feel respected. I feel that everything is really good at this surgery (as well as the sister practice) Thank you and keep up the excellent work.
I visited the practice after few years. My last appointment was two years, and handled by phone. I didn't mind at all, as I felt going in would not make a difference at all. This time the visit to the GP was different. I was called in on time and I was actually listen too!!! That was for me the biggest difference. I didn't felt I was taking someone's time, but he was there listen what issue I had. Treatment was suggested and we discussed it together the options. I was happy with the treatment. Overall experience was very pleasant and I was leaving happy. As I said my visits to the GP are once in two-three years, so going there and just simply being dismissed was very frustrating in the past. Well recommended.