Acorn Group Practice

29-35 Holly Road, Twickenham, Middlesex, TW1 4EA 47 reviews

Reviews

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Written by a patient
13th June 2017


Very helpful reception staff

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Involvement
Cleanliness
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Written by a patient
4th June 2017


One feature of this surgery that I absolutely love, is that doctors treat you as a person, not as a number. The doctors do not rush to kick you out, but they spend the time that is needed for you. There were occasions when I had 3 concerns, and the doctor dealt with them in one visit. Also they take time to listen to you. I have gone through tough stressfull times, and all the doctors took the time to listen to my concerns, and give me the right advice, and not just give me pills as in other surgeries. It may be a bit difficult to get appointments though, and I would like to have a "walk in day" or something like it, so one doesnt have to wait to get a appointment.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
15th May 2017


The reception staff seem to have changed in the last year and are now helpful and polite. It is very difficult to get an appointment and the surgery opening hours are quite restrictive compared to other surgeries. Dr Jackson has a great 'bedside' manner but I find the other doctors at the surgery pushy, ignorant and unhelpful - even when presented with clearly quite severe medical problems they are reluctant to do anything further. I am currently looking to change surgeries after spending years wanting to give them another chance as I find the level of care severely lacking.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
14th May 2017


This is an excellent and well run surgery. I have a good relationship with my GP. When I needed an urgent appointment they did all they could to get me one. I feel I am looked after well and treated as a person not just a set of symptoms.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th April 2017


Met Dr Harrington for first time - most approachable and empathetic. Ensured early referral date. New numbered ticket booking system a great improvement.

Recommend
Involvement
Cleanliness
Staff
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Resources

Short link to review Acorn Group Practice: http://iwgc.net/ecdtl