Abington Park Surgery

Christchurch Medical Centre, Ardington Road, Northampton, Northamptonshire, NN1 5LT
5 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
30th December 2021


This surgery is appalling! On all 3 occasions of calling the surgery in the last 3 months I have sat in a call queue to reach number 1 and then have my call cut at that point. Cannot make contact with reception as this keeps happening and there is no way to get test results etc because of this happening. Emails sent to surgery following this happening have been ignored and not one of these emails have been acknowledged or an apology made. I am at my wits end with this and do not know how to contact this surgery - they are making it impossible to get to speak to anyone by cutting patient calls as soon as they reach number 1 in the queue. This is appalling and Covid cannot be blamed for everything;

Suggested improvements
Stop cutting the calls; answer the emails; log Complaints when requested and deal with them; call the patient back!

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
27th June 2017


I love this surgery! The doctors are great, the receptionists are helpful and I have never had a problem to get an appointment. I am a nurse by trade and have worked with many surgeries across Northants and this surgery is just amazing and I highly recommend it. Best choice I made was to switch and register with Abington Park Surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
27th February 2015


Very good staff. Could not get better people.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st November 2014


The staff are very helpful and show a caring attitude.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Abington Park Surgery: http://iwgc.net/ecbqw