The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
5,701
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2025-12-11
Person
5
5
0
11th December 2025
The service provided was courteous and excellent.
Suggested improvements
Nothing
The James Cochrane Practice
2025-12-11
Person
4
5
0
11th December 2025
The only problem is unless you ring at 8am, you are not able to get an appointment for that day.
If you ring mid afternoon you may have to wait for 4 weeks before you're able to see a GP
Suggested improvements
More readily appointments
The James Cochrane Practice
2025-12-11
Person
5
5
0
11th December 2025
The doctor did a really good job he was very thorough
Suggested improvements
Nothing
The James Cochrane Practice
2025-12-11
Person
3
5
0
11th December 2025
You know why! Hanging on phone for ages sometimes, waiting 10 years for first available appointment!
Suggested improvements
No, it’s all fine!
The James Cochrane Practice
2025-12-11
Person
4
5
0
11th December 2025
I walked in and checked myself in on the easy to use screen, waited about 5 mins, I was early, got called in, met a very pleasant person who explained my injection, then proceeded to give me my injection easy as. All in all a very pleasant experience
Suggested improvements
Not a lit
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2025 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk