Very patient at explaining exactly how the problem (wax blockage) had occurred in my ear and the reasons behind it. Calm persona.
Sylvia and James arranged my ear treatment at very short notice, due to imminent travel plans. Having Sylvia answer the phone promptly when needed was a big help, especially with co-ordinating ear drops with the ASDA chemist after hours! On the treatment side, I really appreciated the way James explained everything in such detail, as well as his friendly demeanour and obvious very high degree of skill and experience in this area. It’s very reassuring to be treated by someone who is not only extremely knowledgeable but clearly loves his field of work too. I’ll be very happy to recommend James to any of my friends with ENT issues.
Our family hold Mr James Fairley in the highest regard. He has operated on two of my very young children. He explained everything that was happening which put our minds completely at ease. Aftercare was 5 star and his secretary helped me so much when I had so many questions, very quick email response. Highly recommend Mr and Mrs Fairley
I hold this consultant in the highest regard in every respect. In my opinion,he and his office provide a very caring and efficient service to their patients