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Written by a private patient
10th November 2022


How do you thank someone for literally saving your life? After doing a bit of research and finding that at my age I would be ‘statistically’ DEAD before progressing to the front of the NHS queue for inguinal hernia repair, I began to ask other medical professionals who were treating me if they knew of an experienced, specialist physician who would accept private referrals. My ophthalmologist strongly recommended I contact Professor Lloyd as soon as possible, since my hernia was growing and becoming a bit painful. I immediately booked a consultation at Spire Leicester, and soon discovered how a medical ‘experience’ can be transformed from deeply fearful to strongly encouraging. From the very beginning, the staff at Spire Leicester was welcoming and supportive, easing my worries and assuring me that I was now in the right hands. The Professor himself was kindly, accurate and made sure I understood exactly what the entire experience would entail: pre-op tests, admission, pre-op visit from Professor Lloyd, the operation steps, post-op recovery, post-op visit from the Professor and release from the hospital. He also offered ‘tips’ about what to do during the ‘full recovery period’ of six to eight weeks – both what to do, and what to avoid. In all ways, he – and the entire Spire Team – showed a keen interest in my concerns and made all things understandable and logical to me. In addition, and perhaps more importantly, Professor Lloyd and the staff – including his wonderful Secretary Lynne – always listened, were positive about my future, and took the time to be cordial and understanding. All I would add in closing is that there are NOT ENOUGH ‘stars’ to give in this statement. I will always remain grateful to all involved for my superb treatment!

Recommend
Trust
Listening