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Written by a private patient
2nd September 2022


From the moment my wife sent a late night email to the hospital and got a reply the next day inviting me to make my appointment I finally felt that someone was listening to me . I first met Prof Malek during Covid lockdown , such care was taken during my first appointment , all safety procedures were in place , I had X rays and immediate feedback on those images , it was at that point that I knew I would need a new knee, a full knee replacement. Within 18 months my knee had deteriorated and I went back for another meeting, that was it I was having the replacement done and the relief to know this was amazing . Within 4 weeks I had my date through , the pre operative care was excellent and as I am self employed everything dovetailed around my working day , appointments which meant I didn't have to take time off from my work , appointments were always on time and the Pre operative tests were carried out professionally and clinics were spotless. I arrived for my operation at 12.30 pm and was greeted by happy , pleasant reception staff and taken through to my room . The room was clean and tidy, with en-suite bathroom . Prof Malek and his team visited me and talked me through the operation , and that was it by 4.30 I was back in my room with my replacement knee fitted. I had a really neat incision , and the aftercare I received was excellent .My wife received a personal phone call from Prof Malek to tell her the operation was complete and that all had gone well. By 7.30pm I was standing up on my new knee with the Physiotherapist , I could not believe it , amazing .Prof Malek visited me regularly during my 2 day stay as did the anaesthetist . My physiotherapy continued and I came home 2 days later and managed to walk up the stairs with ease and confidence at home . The most important thing I was told during my stay was take the painkillers and do those exercises' which I did . I cannot recommend Prof Malek and his team highly enough . I am so pleased I made the choice to have the surgery and that this team enabled me to be able to get back to walking in the Lake District after 6 weeks , I cannot thank Prof Malek enough for carrying out the operation such excellent care from start to finish , great job !!

Recommend
Trust
Listening