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Written by a carer at One Ashford Hospital
20th November 2020


Ms Neumann’s surgery skill has transformed Thomas’ hearing, repairing his ear drums has massively improved his life. Tom and I look forward to our appointments, she is super friendly & always has time to answer both our questions - be a shame when we no longer need to go! Rgds, Guy (dad) & Tom (ears)

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Written by a patient at One Ashford Hospital
18th November 2020


Ms Neumann was empathetic and listened to my concerns. She was able to reassure me as she was very thorough, with a considered, friendly manner

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Written by a patient at William Harvey Hospital
12th November 2020


Ms Neumann went to great lengths to explain, both verbally and with visual illustration, what was wrong and how she proposed to treat it (a perforated eardrum and a runny nose). She combined professional competence with pastoral concern and I left the consultation with the assurance that my best interests were being served, and subsequent procedures would have a positive outcome. As member of a caring profession myself, I regarded this experience as a textbook example of how to do it.

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Written by a patient at William Harvey Hospital
2nd November 2020


Ms Neumann performed very complex surgery on my right ear to rectify an unfortunate complication from a previous, more minor operation, which had been carried out by a more junior surgeon. That was four years ago, and since then I have seen her annually for check ups. I don't think you could find a more caring and attentive consultant, as she has always explained her actions and reasons for them. I feel very fortunate to be under her care.

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Written by a patient at Benenden hospital
27th October 2020


I felt rushed in my appointment and felt as if the doctor had looked my notes and made her mind up already, that there was nothing wrong. I cant say I left feeling very positive. Relevant scans have been order to ensure nothing is being missed

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Profile

After completing my basic surgical training on the South Coast, I have dedicated some time to research in ENT. For a year I worked in the world renowned Sanger Institute in Cambridge, studying the genetics of age related hearing loss. I was then selected for Higher Specialist Training in Ear Nose and Throat Surgery in the East of England Rotation. This included training at prestigious university teaching hospitals such as Addenbrooke’s Hospital in Cambridge. Through competitive entry I have been awarded the Cambridge Otology Fellowship. This is where I completed my sub-speciality training in complex otology (ear surgery), ear implantation (cochlear implants and other hearing implants) and balance disorders. I hold a Master of Science degree in Evidence Based Medicine and Health Technology Assessment.

I was appointed as an ENT Consultant with the East Kent Hospitals NHS Trust in Feb 2014 and I am now running a busy ENT general practice for children and adults, as well as a specialist practice for ear disorders and balance.

Since my appointment as a Consultant I continued to develop my expertise by visiting international centres of ENT excellence and maintaining close links with experts in the field, for example Prof Daniele Marchioni, in Verona, Italy and Prof John Dornhoffer in Arkansas, USA. I hold an Honorary Consultant appointment with the Southend Hospital where I perform complex reconstructive ear surgery alongside and train another Otology Consultant colleague.
I am passionate about teaching the new generation of surgeons and have been invited to join the faculty of ENT Masterclass, an organisation delivering ENT training for senior trainees and junior consultants in the UK and internationally. Click here for more information: www.entmasterclass.com. I also teach in the Advanced Cambridge Otology course (practical complex ear surgery course) and the Temporal Bone Dissection courses in Cambridge, Guy’s and St Thomas’ Hospital in London.I am a founding member of the Anglo-Romanian Ear Surgery Course, held annually in Cluj, Romania, where I train ENT surgeons though hands on dissection and live surgery.

ENT UK, the professional body of Ear Nose and Throat Surgeons in the UK, has awarded me the International Otology Travelling Fellowship for 2018 as recognition to the high quality service provided to my patients and my dedication to improvement of my surgical skills. This enabled me to spend two weeks with Prof Erwin Offeciers and his world renowned team of ear surgeons in Antwerp, Belgium, learning a novel technique for reconstructive ear surgery.

I am committed to ensuring that my patients get the best treatment available, supported by the latest research in the field. I am an active researcher and for my work I won the Xomed-Treace prize and a pump priming grant with the Otorhinolaryngology Research Society. I have run a trial for transtympanic steroid injections (injections through the ear drum) for Meniere’s disease patients. I currently run studies for necrotising otitis externa and sudden sensorineural hearing loss.