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Written by a patient
14th February 2019


I was seeing Miss Neumann for a couple of years so that she could assess my ear drum as i had a huge hole in it. Miss Neumann told me I was having a continuous ear infection due to not having a water proof ear drum and that the infection was eating away at my bone being my ear. Sound scary and did scare me. Miss Neumann then told me she would recommend I go through having a new ear drum built to which I nervously agreed. The next time we met I was told everything that would happen and how long it would last . I got a date and I was ready to go. After finishing the operation I returned for a check up a few weeks later then was told it was healing nicely and was told return today which is 14/02/2019 miss Neumann told me she didn't expect any improvements from the operation involving hearing again but she said she tried her best. After having my hearing test she was amazed and happy to see my hearing had improved significantly and it was literally 70% more successful than anticipated. Thank you miss Neumann you gave me back something I thought I had lost forever you deserve so much credit and our South East hospitals are so lucky to have you Felomena Delos Santos

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