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Written by a carer
12th January 2017


Ms Neumann saw my grandchild and listened to the problems she was having. Ms Neumann put her at ease and explained the diagnosis and treatment which was needed to be taken, carefully and in an understandable (plain English) way. The clinic I attended was running extremely late but Ms Neumann did not rush the examination and made my grandchild feel as though her concerns were really listened to and understood.

Trust
Listening
Recommend