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Ms Avril Chang
2022-07-26
Person
5
5
0
Written by a private patient
Written by a private patient 26th July 2022
I’ve had an in person initial appointment with Dr Chang earlier this year, then a follow-up telephone conversation more recently. On both occasions I found Dr Chang to be excellent at listening and empathetic to my case. She confirmed surgery was required for the problem my GP had suggested and was very clear about the next steps. Dr Chang explained the possible complications of an existing medical condition that may have some influence on the surgery that I require and was at the same time extremely reassuring. The letters that followed both consultations were perfect summaries of our conversations. On the basis of these two appointments I can say Dr Chang is particularly thorough and I was made to feel very much that she has my best interest in mind.