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Mrs Christine Craig
2019-05-23
Person
5
5
0
Written by a patient
Written by a patient 23rd May 2019
Managed to balance being professional and trustworthy with being approachable and reassuring. I wasn't feeling particularly concerned about the appointment but she put me even more at ease and I can easily imagine her being totally reassuring with others.
She happily answered questions too.
I haven't got any improvements to suggest although the appointment was delayed which was acknowledged and explained and probably beyond the individual's control.