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Written by a private patient at Weymouth Street Hospital
14th May 2021


I choose Townley after seeing 2 other doctors, he was caring and seemed genuinely interested in me and my goals straight from the first consultation. I came to him with the aim of getting a rhinoplasty and potentially a chin implant and neck liposuction. Townley explained all the risks and benefits of each procedure carefully and I never felt rushed or like a sales pitch as it has with other doctors. I decided to go ahead with all 3 surgery’s and was able to book surgery just a few months after my first consultation. The hospital and staff were lovely and caring as were the staff at the outpatient clinic when going for checkups. The only gripe is that some of the reception staff were quite rude , though they were not directly affiliated with Mr Townley. I have have 2 post op check ups and am now 6 months post op. I am very happy with my side profile, it looks incredibly natural whilst still being a dramatic transformation. He is also great at communication, and you are always able to contact him directly rather that speaking to a 3rd party. I have recommended Townley to many others and wouldn’t hesitate to see him again should I want anything by else done. Highly highly recommend.

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Written by a patient at Weymouth Street Hospital
24th November 2019


I had a full abdominoplasty with hernia repair and liposuction on 7 November 2019, at the Weymouth Street Hospital. After two pregnancies my stomach muscles were completely stretched out, I had three hernias around the belly button, loose skin and stretch marks. From start to finish Mr Townley was extremely knowledgeable, professional, kind and honest about the results. I had previously seen other surgeons but never felt confident enough to go ahead with the surgery. As soon as I had my initial consultation with Mr Townley I felt in good hands. He did an amazing job and provided excellent care for me in the recovery period. It is still early days, but I am super happy with the results! The main incision is healing beautifully and is very low; stretch marks are almost completely gone, I have a new belly button and a flat tummy. I cannot thank Mr Townley and his fantastic team enough!!!

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Written by a patient at Guy's Hospital
3rd September 2018


I am a patient of William Townley's and I can honestly say that Mr Townley is very caring, understanding and empathetic. I totally trust him and he always listens to what I have to say and how I am feeling. He has performed 2 Coleman Fat Transfer operations for me which has not only made me look better it has also made me feel more confident in the way I feel about myself. William is easy to talk to and I find him very approachable. He is a fantastic Plastic Surgeon. William and his team have always given me 100% care.

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Written by a patient at Guy's Hospital
28th June 2017


On Christmas Eve, one side of my face collapsed. My family sort of ignored it (out of a politeness I think; because as I soon came to realise, matters of the face are highly sensitive). So it wasn't until Boxing day that I went to A & E who thought I'd had a stroke before finally diagnosing Bells Palsy. The doctor said steroids were available but often ineffective. I was on my own in the hospital, in shock and stupidly took the doctor's advice and NOT the steroids, something I still regret. I was told to be patient and the Bells Palsy would clear up. It didn't so I went to my GP who had to google my symptoms because he wasn't familiar with BP. Again I was told to be patient. A year later, I still couldn't smile and I felt that I had lost my face, and my confidence. As tough as I tried to be, and as un-vain as I wanted to be, I was devastated. It affected every part of my life. I felt people treated me differently, definitely saw me differently, but no one would admit it or suggest anything that might help. My face not only looked weird but often felt tight and achy. I went back to my doctor to ask about botox after researching its uses with sufferers of facial palsy. My GP sent me off to various hospital consultations, where I was prodded and stared at and then told botox wouldn't help me. Desperate, I went to a London Oculoplastic Surgeon on Harley Street to see if I could pay for help. The doctor had all the MBBS, FRCS credentials but wasn't a BP specialist and she ended up injecting too much botox into my smaller BT effected eye making it much bigger than my other other. Hopeless, I stopped believing there was help out there and thought I just needed to accept that I had lost my looks over night and that I now hated my face. Writing that I hated my face is dramatic but true. Then two years later, after feeling particularly low about my face, I decided to do some more research and not stop until I found help. I remember thinking surely in the 21st century there had to be someone who specialised in Bells Palsy. I found William Townley's East Grinstead Clinic. I immediately rang my GP to get a referral but he said I probably wouldn't get one because I didn't live in the area and it would cost too much. I was livid with my GP but so determined to get that referral that I insisted we try. Whilst waiting for my referral (thinking I wouldn't get it), I kept researching, and stumbled across Dr Townley in Harley Street. I was super wary of Harley Street now, but super impressed with what I had read about Dr Townley's knowledge, care and expertise of BP. I went to meet him and he said he could definitely help me. He said all the right things and after hearing all the wrong things for so long, I burst out crying right in front of him, in sheer relief of finding someone I could finally trust. Eventually my referral did come through and interestingly, the East Grinstead Clinic was Dr Townley's Clinic. Since that meeting with Bill Townley I have received physiotherapy, counselling, botox and had minor surgery. Words can't actually do justice to how much Dr Townley and his team have helped me. And if I can offer any advice, it would be to never give up looking for that help, even if you are told nothing can be done, because the specialists and experts like Dr Townley are out there and I have definitely been helped.

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Written by a patient at Weymouth Street Hospital
12th October 2016


Mr Townley instilled confidence in me that he would carry out the surgery to my satisfaction. After having the operation my face is still swollen but I am very happy with the results so far

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Profile

I am a Consultant Plastic Surgeon at Guy's and St. Thomas' Hospitals with a special interest in complex facial reconstruction. I also run a busy aesthetic practice with expertise in rhinoplasty, facial rejuvenation and breast reshaping surgery.