Mr William Flannery

Written by a NHS patient at Royal Berkshire Hospital

Mr Flannery went out of his way to make my 4 year old feel comfortable and at ease. He listened to me and what issues we was having and was understanding throughout. Mr Flannery went out of his way to explain in detail different sleep patterns and effects it would be having so i could fully understand why we would go ahead with the removal of tonsils. A very lovely gentleman who i would happily see again. Thank you for your great service to the NHS

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Trust

Listening

Written by a NHS patient at Townlands Hospital

Very attentive and looked holistically at my child. I was listened to and action taken regarding supporting her additional needs, to make the planned operation as stress-free as possible.

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Trust

Listening

Written by a NHS patient at Royal Berkshire Hospital

Great at talking to my 11 year old daughter about her ENT problem and was kind and gentle when examine her. Listened carefully to my recall of her previous history and made appropriate plans for future treatment.

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Trust

Listening

Written by a NHS patient at Townlands Hospital

Mr Flannery listened carefully to my experience of tinnitus and the type of hearing impairment I was experiencing, and reassuring in his approach . He explained the test results clearly, and what the next steps were. I was happy with the outcome of my consultancy with him.

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Trust

Listening

Written by a NHS patient at Royal Berkshire Hospital

My son has special needs and we have come into contact with many healthcare professionals. Mr Flannery is very understanding and patient with with my sons needs and takes time to care and provide me with reassurance.

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Trust

Listening