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Written by a patient
17th November 2016


My whole experience at RLUH was excellent. I was seen both times I attended very promptly and all the staff were friendly, courteous and very professional. Victor was excellent his manner was very friendly informative but at all times professional. He explained my diagnosis and treatment regime, which involves various drops, ointments and antibiotics.. This list is quite extensive and needs to be taken at various times throughout the day over a four week period. After explaining all this he then wrote the instructions down and also gave me a leaflet (which he had created) explaining my condition and recommending other items that could assist me. I couldn't praise or recommend him highly enough he deserves 'five stars' for his care and clinical professionalism...........

Trust
Listening
Recommend