Mr Venkat Ramakrishnan 2021-04-10 Person 5 5 0

I was a bundle of nerves on my first appointment, but within minutes of meeting Mr Ramakrishnan I felt calm. During this - and our subsequent visits - both myself and my husband felt that his manor was efficient but kindly, informative but - as was my wish - without the gory details. He involved my husband at every opportunity and made sure that he understood what was happening as well as myself, and didn't make him feel like he was being a nuisance. My surgery was on the cusp of the first outbreak of Covid-19 in 2020, but our follow-up appointments were still adhered to - even if it meant via video calls. The post-operative care and the fact that he made regular calls over the weekends to check my condition were in our view above and beyond. When it was required he put himself at risk so that some problems that needed his personal attention could be carried out face to face. I cannot praise Mr Ramakrishnan - and his team - enough. For someone aged 55 who had never been into a hospital for treatment it was a big deal. But with a mixture of pre-surgery consultations & post-surgery after-care I had nothing to worry about. I would absolutely recommend Mr Ramakrishnan to anyone needing the surgery I had. I thank him - and his team - for everything they did for me.