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Written by a NHS patient at Hillingdon Hospital
22nd April 2024


Really rude and dismissive man. Literally told me to ‘stop talking and take your top off’.

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Written by a NHS patient at St Mary's Hospital
12th March 2024


Awful doctor describes sick patients as "difficult". Chastises patients for going Private "We don't like Private"! Unbelievable.

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Written by a NHS patient at Hillingdon Hospital
21st February 2023


I wasn't able to fulfill my MRI at Paddington.. I suffer anxiety and panic attacks ..also closed in spaces ..I wasn't able to lie flat on my belly as I'm a big girl with gastro problems ..I managed 10 minutes on machine rather than 30 minutes..also there was a doctor meeting outside MRI ..little did I realise that all 10- 15 men were watching me through a window.....I got recalled to charring Cross..and was scolded for not doing the full 30 minutes...I tried to explain but it fell on deaf ears and I was treated like a child ..well wat do expect from us now hey ? Ur being difficult ...I will try q more time for you to have a screening and ultra sound ? ...over an hour went by..even patients after me ..went b4 me ...I was made to feel like I was being punished ...

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Written by a patient at Hillingdon Hospital
26th July 2019


I am writing to comment on the care given to me today Wednesday 24th July 2019. I attended the Breast Services Team Department at Charing Cross Hospital and was seen by Mr V Kaplan. I want you to know how fantastic I found my treatment by Mr Kaplan, he was so thorough, efficient and had such a lovely manner and calming attitude. I was put at ease, as a very nervous patient, and I was so reassured to be seen by someone that I had confidence in. I feel he is a credit to the Breast Services Department. Thank you for the service the National Health gives. With Best wishes, Dawn Snowdon

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Written by a patient at Hillingdon Hospital
8th December 2018


I have recently been diagnosed with breast cancer. It was an absolute shock. I was due to have a sentinel lymph node biopsy but my allocated surgeon was on holiday so I was very lucky to get Mr Kaplan to perform my operation. He has been absolutely wonderful not only as a surgeon but he is also understanding, full of compassion, helpful, reassuring and informative. His professional and caring manner is exceptional. I am very grateful and thankful that I have him as my surgeon. He has been very happy to talk about my concerns and worries - he has great interpersonal skills. Thanking you very much for your care. I highly recommend Dr Kaplan. Barbara Deszberg

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  • General surgery