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Written by a NHS patient
26th April 2021


I was overly anxious at my appointment today as I have recently lost my mother. I did let the nurse know that I wasn’t sure I would be able to have the scope that was planned. She did her best to reassure which was greatly appreciated. Once I met Mr Ahmed my fears were instantly relieved, his pleasant disposition and bedside manner so to speak were immediately obvious. He reassured me that if I felt it was too much we could rearrange which instantly put me as ease. I have had many scopes over the last few years and can honestly say it was the most gentle procedure so far. He took his time to ensure that I was as comfortable as you can possibly be given the task at hand. I hope any future appointments with ENT at Queens hospital will be with Usama. Could not be happier with my treatment and can highly recommend him highly enough. Rachel Herron.

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