Mr Thomas Satyadas 2017-03-27 Person 4 5 0

Thomas Satyadas is a warm, kind and compassionate human as well as a skilled surgeon; all qualities needed for a liver re-section with before and after care. From the moment I met him I felt I could trust him and that gave me confidence. He explained the operation carefully and checked that both my husband and myself had fully understood everything. He told us about Surgery School, which we attended and found very useful. He also put me in touch with someone who had had the same operation, so we could discuss his experience and the after care he received. On the morning of the operation Thomas met me outside the theatre and reassured me, which was most appreciated. I knew I could trust him completely and so was not worried or frightened, unusual for someone who can be a worrier. After the operation Thomas visited me on the ward regularly. Whenever he said he would visit me he did so, checking on progress and making me feel really cared for. My husband was very appreciative of the phone call from Thomas soon after the operation to say all had gone well. Once home, he telephoned as necessary between Outpatient appointments to see how I was and to offer advice. At clinic appointments he continues to give reassurance and when things were not going to plan, he immediately arranged for procedures to take place quickly. These arrangements were made in our presence so we knew exactly what was happening. I continue to see Thomas at his clinic. He always seems to have plenty of time for me and makes me feel special, even though I know I am only one amongst many patients. I shall always be grateful to Thomas and his team for what they did for me.