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Mr Stephen Tai
2017-08-14
Person
5
5
0
Written by a patient
Written by a patient 14th August 2017
Greeting me properly before the consultation. Checking on the move ability of my knee and asking questions to make sure I was happy and showing the X-ray pictures on screen of the replacement knee, what was done and explained the materials used. Mr Tai mentioned a follow up appointment with the special nurse in nine months time to make sure everything was still alright and with no problems. The whole experience I found very good. Meeting Mr Tai before the operation and his assistant explaining what was going to happen down to the nurses afterwards giving good care. I never had any pain the whole time due to the medication given. Mr Tai also visited just before I left the hospital asking if everything was OK.
17th August 2017
Response from Mr Stephen Tai
Thank you for your feedback. I'm delighted you are pleased with the service that you received.